1. Who We Are

Wirute Gikuyu Kiega ("we", "our", "us") operates the Wirute language learning platform. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

We collect information that you voluntarily provide when you register, use platform features, or contact us. This includes:

• Identity data: Full name, email address.
• Account data: Login credentials (passwords are stored in hashed, irreversible format — we never store plain-text passwords).
• Usage data: Pages visited and features used — collected anonymously for platform improvement.
• Communication data: Messages sent via Ask the Expert or the contact form.
• Payment data: Transaction references only. Card/M-Pesa details are handled by our payment processors (Paystack, Safaricom) and are never stored on our servers.

3. How We Use Your Information

• To create and manage your account.
• To deliver content and features relevant to your profile.
• To process transactions and deliver purchased digital resources.
• To respond to enquiries and provide personalised guidance.
• To send platform updates (you may opt out at any time).
• To comply with applicable Kenyan law.

4. Cookies

We use essential cookies to keep you logged in and maintain session security. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect platform functionality.

5. Data Sharing

We do not sell your personal data. We may share information only with:

• Payment processors (Paystack, M-Pesa) to complete transactions.
• Service providers assisting in operating our platform, bound by confidentiality agreements.
• Law enforcement when legally required under Kenyan law.

6. Data Retention

We retain your account data for as long as your account is active. Upon account closure, personal data is deleted within 90 days, except where retention is legally required.

7. Young Learners (Under 18)

Accounts for users aged 10–17 require confirmed parent or guardian consent. Parents and guardians may request deletion of their child's data at any time by contacting us. We limit data collection for minor users to what is strictly necessary.

8. Your Rights

Under the Kenya Data Protection Act 2019, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal requirements).
• Object to processing for marketing purposes.

To exercise any of these rights, visit our Contact page.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and regular security reviews. No system is 100% secure; we encourage use of a strong, unique password.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by email or a prominent platform notice. Continued use of Wirute after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related enquiries, please use our contact form.